TomTom Map-Version not storable — TomTom Community

TomTom Map-Version not storable

smokey55smokey55 Posts: 2 [Apprentice Seeker]
My Nissan Qashqai has a problem to store the map-version-data to an USB-stick.
When I made the last map update, the stick was too small for the whole update. So I wanted to update it with 2 steps.
But after the first updating the system is not able to save the current state to an USB-stick. The system is generating data-files of length zero ... no content.
So the update-tool on the PC is not accepting the stick. I cannot update the rest of the maps and cannot make a map-reset. Its not possible to add or delete maps.
I've tried this with several sticks. Always files with no content.
How can I make the update-tool to work again or to save the map-versions to the stick?
Thanks
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Answers

  • rider1riderrider1rider Posts: 1,125 [Exalted Pioneer]
    you can live chat tomorrow or send email to tomtom customer care
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