Hi, I have a Renault Megane Dynamique, ive got an sd card but it says there’s a problem with the map

Richardd300
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Hi @Richardd300
Hopefully @VikramK can activate the map for you. See what he has to say tomorrow.
Doug0 -
Hi @Richardd300
Welcome to the community! I don't see the device is linked to your TomTom account.
I am unable to activate a map without a serial number.
Could you send me the serial number of your device through a private message, please?
Thanks, Vikram
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Hi, vikram,
I am having the same problem as Doug and I am hoping you can help.
Yusupha0 -
Hi @Yusupha
I will require the serial number of the device. Could you send that to me using this link- https://discussions.tomtom.com/en/messages/add/VikramK, please?
Thanks,
Vikram.0