Change Email Address/Login

Herbaldew
Herbaldew Registered Users Posts: 35
Master Explorer
edited April 2021 in Travel lounge
I get a permissions error when I try to change my email address. I am referring to the forum email address that is used to login here, not the address used on any device.

I found other posts about this and followed the advice of opening a new private window and am able to change other things, but attempting to change my email address still gives the permissions error.

Best Answers

Answers

  • rider1rider
    rider1rider Registered Users Posts: 1,407
    Exalted Pioneer
    Answer ✓
    https://www.tomtom.com/en_us/account/details.html#profile
  • Herbaldew
    Herbaldew Registered Users Posts: 35
    Master Explorer
    Thanks.

    I did hit a snag. It says my email is already taken and won't let me change to it.

    I assume that is because I use said address for MyDrive.

    Any way around that problem?
  • VikramK
    VikramK Administrators Posts: 13,705
    Moderator
    Answer ✓
    Hi @Herbaldew
    It's not possible to change the email address just for the community as your login to the forum is associated with the SSO (Single Sign-On)
    If you already have another account registered with TomTom then I would advise using that for the forum.

    Regards, Vikram
    .
  • Herbaldew
    Herbaldew Registered Users Posts: 35
    Master Explorer
    Sorted.

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