Newly repaired/replaced Bandit broken

Fattyboomboom Registered Users Posts: 3
Apprentice Seeker
edited January 25 in TomTom Sports
I had my Tomtom bandit repaired which I paid for in early 2020. Due to the Corona Virus and inability to go out, I have not used it until today. The unit is broken - On removing the Batt-stick, the end broke and I can see that both the batt-stick and the outer case is damaged. The plastic film is still on the lens! I cannot see any option to contact support to rectify this and I am really annoyed as I had paid for the repair.