Newly repaired/replaced Bandit broken
Fattyboomboom
Posts: 2 [Apprentice Seeker]
Hi
I had my Tomtom bandit repaired which I paid for in early 2020. Due to the Corona Virus and inability to go out, I have not used it until today. The unit is broken - On removing the Batt-stick, the end broke and I can see that both the batt-stick and the outer case is damaged. The plastic film is still on the lens! I cannot see any option to contact support to rectify this and I am really annoyed as I had paid for the repair.
I had my Tomtom bandit repaired which I paid for in early 2020. Due to the Corona Virus and inability to go out, I have not used it until today. The unit is broken - On removing the Batt-stick, the end broke and I can see that both the batt-stick and the outer case is damaged. The plastic film is still on the lens! I cannot see any option to contact support to rectify this and I am really annoyed as I had paid for the repair.
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@Fattyboomboom
Welcome to the site....
Contacting Tomtom Support….
Due to COVID-19 the phone service has been suspended
The way of contacting Customer Services has changed
For Tomtom Support Email or Chat lines...
(Monday to Friday Normal Office Hours)
1st... A couple of Tips when Contacting Tomtom Support....
Here... https://discussions.tomtom.com/en/discussion/comment/1714844/#Comment_1714844
_________________________
2nd... Tomtom FAQ … How to Contact Tomtom Support....
Here… https://help.tomtom.com/hc/en-gb/articles/360015568919-How-to-contact-TomTom-support
Stay Safe... ATB YFM