trying to connect my new start 62to my drive connect .It just spins and says do not dissconnect. — TomTom Community

trying to connect my new start 62to my drive connect .It just spins and says do not dissconnect.

canscotcanscot Posts: 1 [New Seeker]
been here for over an hour

Best Answer

  • VikramKVikramK Posts: 11,624 Moderator
    Accepted Answer
    Hi @canscot82

    The logs show that there are too many pending downloads stuck in the queue. This is happening probably because of the reasons mentioned under Case 3.1: in the article here

    When you update the device it's recommended that you select and download one update at a time.

    Regards, Vikram

Answers

  • VikramKVikramK Posts: 11,624 Moderator
    Accepted Answer
    Hi @canscot82

    The logs show that there are too many pending downloads stuck in the queue. This is happening probably because of the reasons mentioned under Case 3.1: in the article here

    When you update the device it's recommended that you select and download one update at a time.

    Regards, Vikram
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