Multiple accounts — TomTom Community

Multiple accounts

Greg_Bowl_1Greg_Bowl_1 Posts: 2 [New Seeker]
Over time I seem to have created multiple TomTom accounts!! My GO 5200 is associated to/registered to an account e-mail address I no longer have access to. Is it possible to delete/close down that account and re-register the device to a TomTom account I do currently have access to?
If anyone can help, with perhaps an "idiots guide" to dealing with this problem it would be greatly appreciated - thanks.

Best Answer

  • YamFazManYamFazMan Posts: 19,253
    Superusers
    edited April 26 Accepted Answer
    Hi
    @Greg_Bowl_1
    Welcome to the site...
    Factory Reset the GO 5200 (Tap 4Dot (.... Menu) --> Setting --> System --> Reset the device)
    Register the GO 5200 your active Tomtom Account....

    Caution.... Are there any important MyPlaces POIs etc... You need to transfer Before you execute a Factory Reset ???

    Also... Multiple devices on one Tomtom Account...
    See... https://discussions.tomtom.com/en/discussion/comment/1725859/#Comment_1725859

    Stay Safe... ATB YFM

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