Unable to add device — TomTom Community

Unable to add device

Hi, I am told to add a device first, but I can only click 'back' and nothing else






Mod edit: Machine translated (Dutch)

Answers

  • rider1riderrider1rider Posts: 635 [Revered Pioneer]
    is device recognized
  • PenningmeesterPenningmeester Posts: 2 [Apprentice Seeker]
    edited April 26
    No, I only get the message: first add a device and when I click on it I get an explanation and I can only press the back button and then I get the same message again




    Mod edit: Machine translated (Dutch)
  • VikramKVikramK Posts: 11,624 Moderator
    Hi @Penningmeester

    Welcome to the community!

    Could you send me the serial number of your device through a private message, please?

    Thanks, Vikram
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