live traffic updates not working

PaulBenny
Registered Users Posts: 3 
Apprentice Seeker

Apprentice Seeker
i have a tomtom professional 520 and for some reason today the live traffic is not working. saying it cant connect.
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Answers
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Hi
@PaulBenny
Welcome to the site....
Tap 4Dot (.... Menu) → Setting → System → About…
Scroll down to Data Connection & GPRS Status....
What does the device report...???
Is the GPRS Status... Connected ???
Are the following categories displaying any Numbers ???
MCC/MNC
IMEI
SIM ID
GPRS Model
Stay Safe... ATB YFM0 -
in there all i have is
traffic activated
speed camera updates activated
no imei sim id gprs modelor anything as i have it connected to wifi
0 -
Hi
@PaulBenny
Try logging out of your Wi-Fi....
I find the Wi-Fi devices are more stable and more responsive in general use when you 'Forget' the Wi-Fi connection
(You can't actually log out you can only 'Forget' the connection)
Tap 4Dot (.... Menu) --> Settings --> Wi-Fi
Tap on your Connected Wi-Fi
Tap (Modify) Icon
Tap (Forget) Icon
Tap (^) Icon Screen top right
To verify the Wi-Fi is OFF Tap 4Dot (.... Menu) screen top right Wi-Fi logo with an 'X'
To Reconnect to Wi-Fi.... For Updating etc....
Tap 4Dot (.... Menu) --> Settings --> Wi-Fi
Tap on your chosen Wi-Fi
Enter your Wi-Fi Password
Tap Done
Tap Connect
Unless you're using a personal My-Fi Hotspot in the car for your data connection, the only other reason for a live Wi-Fi connection is for updating the device... I turn off (Forget) Wi-Fi by default and only login for updates
It's no big deal for updates, you only have to enter your Wi-Fi password....
_______________________
Check your GRPS SIM Connection again....
Stay Safe... ATB YFM0