Carminat - built in navigation and TomTomHome dont recognize the device

PeterPli
PeterPli Registered Users Posts: 2
Apprentice Traveler
Hi
I updated my TomTomHome recently and also updated maps etc.. After inserting the SD in the slot in car, it didnt not recognze it, resp. it showed the "no maps found" message. So I tried to update it once again in PC - now TomTomHome cannot recognize the SD card ("no device connected). What can I do to make it owrk again?
Thanks, Peter

Best Answer

  • VikramK
    VikramK Administrators Posts: 14,283
    Moderator
    Answer ✓
    @PeterPli
    Hi Peter
    Welcome to the community!
    You have an active map on your TomTom account. My suggestion would be to try the steps as below-
    4qn5afjxrfx9.jpg

    Note- If the content in the image is not clear, just right-click on it and open it in a new tab.

    Regards, Vikram

Answers

  • VikramK
    VikramK Administrators Posts: 14,283
    Moderator
    Answer ✓
    @PeterPli
    Hi Peter
    Welcome to the community!
    You have an active map on your TomTom account. My suggestion would be to try the steps as below-
    4qn5afjxrfx9.jpg

    Note- If the content in the image is not clear, just right-click on it and open it in a new tab.

    Regards, Vikram
  • PeterPli
    PeterPli Registered Users Posts: 2
    Apprentice Traveler
    Thank you Vikram, this worked well.
    Peter