Carminat - built in navigation and TomTomHome dont recognize the device

PeterPli

Hi
I updated my TomTomHome recently and also updated maps etc.. After inserting the SD in the slot in car, it didnt not recognze it, resp. it showed the "no maps found" message. So I tried to update it once again in PC - now TomTomHome cannot recognize the SD card ("no device connected). What can I do to make it owrk again?
Thanks, Peter

VikramK

@PeterPli
Hi Peter
Welcome to the community!
You have an active map on your TomTom account. My suggestion would be to try the steps as below-


Note- If the content in the image is not clear, just right-click on it and open it in a new tab.

Regards, Vikram

VikramK

@PeterPli
Hi Peter
Welcome to the community!
You have an active map on your TomTom account. My suggestion would be to try the steps as below-


Note- If the content in the image is not clear, just right-click on it and open it in a new tab.

Regards, Vikram

PeterPli

Thank you Vikram, this worked well.
Peter