Carminat - built in navigation and TomTomHome dont recognize the device — TomTom Community

Carminat - built in navigation and TomTomHome dont recognize the device

PeterPliPeterPli Posts: 2 [Apprentice Traveler]
Hi
I updated my TomTomHome recently and also updated maps etc.. After inserting the SD in the slot in car, it didnt not recognze it, resp. it showed the "no maps found" message. So I tried to update it once again in PC - now TomTomHome cannot recognize the SD card ("no device connected). What can I do to make it owrk again?
Thanks, Peter

Best Answer

  • VikramKVikramK Posts: 11,624 Moderator
    Accepted Answer
    @PeterPli
    Hi Peter
    Welcome to the community!
    You have an active map on your TomTom account. My suggestion would be to try the steps as below-
    4qn5afjxrfx9.jpg

    Note- If the content in the image is not clear, just right-click on it and open it in a new tab.

    Regards, Vikram

Answers

  • VikramKVikramK Posts: 11,624 Moderator
    Accepted Answer
    @PeterPli
    Hi Peter
    Welcome to the community!
    You have an active map on your TomTom account. My suggestion would be to try the steps as below-
    4qn5afjxrfx9.jpg

    Note- If the content in the image is not clear, just right-click on it and open it in a new tab.

    Regards, Vikram
  • PeterPliPeterPli Posts: 2 [Apprentice Traveler]
    Thank you Vikram, this worked well.
    Peter
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