Can I download my purchased voices

Artie_1
Artie_1 Registered Users Posts: 3
New Seeker
edited December 2021 in Devices using Wi-Fi®
Hi , how can I download my purchased voice and campervan app to my new premium X ?

Best Answer

  • VikramK
    VikramK Administrators Posts: 14,283
    Moderator
    Answer ✓
    Oh okay.. I thought your question was about a new voice purchased on our webshop.
    Artie_1 wrote: »
    I have Han Solo , been on for years. Trips away won’t be the same without him and chewie. I also had camper and caravan installed, can that be transferred?

    Done! Voice transferred!

    Please check for an update now!

    ~ Vikram :)



Answers

  • VikramK
    VikramK Administrators Posts: 14,283
    Moderator
    Hi @Artie_1
    Welcome to the community!
    The voice should be offered as an update when the device is connected to a WIFi internet.

    However, I don't see a voice assigned to your TomTom account. If you have already placed an order please contact our customer service along with the order number.

    Regards, Vikram
  • Artie_1
    Artie_1 Registered Users Posts: 3
    New Seeker
    Hi yes I have Han Solo , been on for years. Trips away won’t be the same without him and chewie. I also had camper and caravan installed, can that be transferred?
  • VikramK
    VikramK Administrators Posts: 14,283
    Moderator
    Answer ✓
    Oh okay.. I thought your question was about a new voice purchased on our webshop.
    Artie_1 wrote: »
    I have Han Solo , been on for years. Trips away won’t be the same without him and chewie. I also had camper and caravan installed, can that be transferred?

    Done! Voice transferred!

    Please check for an update now!

    ~ Vikram :)



  • Artie_1
    Artie_1 Registered Users Posts: 3
    New Seeker
    Thanks, all sorted.