Are speed cameras included with the GO Premium X — TomTom Community

Are speed cameras included with the GO Premium X

I can't seem to find any way of contacting anybody at TomTom but I have just bought a GO Premium X and speed cameras don't seem to have been activated (but there seems to be an option to subscribe). I was under the impression that this was included with this product. Can somebody tell me if I'm right or wrong.

Best Answer


  • DougLapDougLap Posts: 8,867
    Hi @ChrisVessey

    Cameras, Traffic and Map updates are included. @VikramK or @lampard should pick this up and can review your units settings on the TT servers. Look back here later to see what they say.

  • VikramKVikramK Posts: 12,711 Moderator
    Hi @ChrisVessey
    Welcome to the community!
    I don't see any issues with the services on your account.

    On the device, if you go to-

    Main menu- Settings- System- About

    Under 'Subscriptions'

    Do you see the status as activated for the -Speed Camera Services.

    Regards, Vikram
  • ChrisVesseyChrisVessey Posts: 2 [Apprentice Seeker]
    edited April 22
    It does show as Activated on the device but when I log in to my TomTom account on the page it says that Speed Cameras are not activated. The Serial Number is ZTxxxxxxxxx56.

    Mod edit: Please don't post private or personal information on a public forum. Thanks!
  • VikramKVikramK Posts: 12,711 Moderator
    Accepted Answer
    Hi @ChrisVessey
    It's a website bug and has already been reported to our team. See my response to a similar topic here-

    Thank you, Vikram
  • DJSheridanDJSheridan Posts: 115 [Sovereign Trailblazer]
    Hi @ChrisVessey
    I also have the Premium X and I have then on my device.
    If you log into My Drive Connect and check your devices content you will see if you scroll down that this is an option.
Sign In or Register to comment.

Who's Online in this Category0