Subscription not active

Italbas01

I paid for extension of muziek subscription but tomtom tomtom is not activ. I want to mail

lampard

Hi @Italbas01

Welcome to the Community! Did you purchase the subscription For the Go Navigation App? A little more explanation would be really helpful.

Best, lampard

Italbas01

Hello Lampard,

I purchased an automaic anual prolongation. But i got a warning that my subscription expir. First i got the warning youre subscription has been expired, and later on the that notification was gone. I don't understand why i was receiving this warnings

lampard

Hi there @Italbas01

You can check the subscription (within the app) by following the steps below:

• Open GO Navigation
• Tap Menu > Settings >Subscriptions

Quit the app and restart the phone if you see the message again.

Best, lampard