Subscription not active

Italbas01
Italbas01 Registered Users Posts: 2
New Seeker
edited April 2021 in TomTom GO Navigation app for Android™
I paid for extension of muziek subscription but tomtom tomtom is not activ. I want to mail

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  • lampard
    lampard Administrators Posts: 6,061
    Moderator
    Hi @Italbas01

    Welcome to the Community! Did you purchase the subscription For the Go Navigation App? A little more explanation would be really helpful.

    Best, lampard
  • Italbas01
    Italbas01 Registered Users Posts: 2
    New Seeker
    Hello Lampard,

    I purchased an automaic anual prolongation. But i got a warning that my subscription expir. First i got the warning youre subscription has been expired, and later on the that notification was gone. I don't understand why i was receiving this warnings

  • lampard
    lampard Administrators Posts: 6,061
    Moderator
    Hi there @Italbas01

    You can check the subscription (within the app) by following the steps below:
    • Open GO Navigation
    • Tap Menu > Settings >Subscriptions

    Quit the app and restart the phone if you see the message again.

    Best, lampard

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