Speed Camera update not showing

acedashdog

I just renewed my speed cameras, but Connect still shows it as expired it won't download. I've closed (properly) and restarted the software. Order 411463661

DougLap

Hi @acedashdog

Currently some purchases seem t be taking longer than normal to get added to the appropriate account. If this is not resolved soon then contact Customer Support via Chat and they will manage the situation whilst you are on line with them.

Try the following:-

Tap Support at the top of this page
Sign in Top Right of next Page. (you have to do this)
When signed in Tap Contact Us bottom right
Help Box appears and after a few seconds Get in Touch also appears
Tap Get in Touch
You are now offered Chat or Email. If Chat is closed it will tell you the hours that it will be available.

Chat is busy you may have to try a few times
If the above does not work as described then try another Web Browser..

Doug

DougLap

Hi @acedashdog

Currently some purchases seem t be taking longer than normal to get added to the appropriate account. If this is not resolved soon then contact Customer Support via Chat and they will manage the situation whilst you are on line with them.

Try the following:-

Tap Support at the top of this page
Sign in Top Right of next Page. (you have to do this)
When signed in Tap Contact Us bottom right
Help Box appears and after a few seconds Get in Touch also appears
Tap Get in Touch
You are now offered Chat or Email. If Chat is closed it will tell you the hours that it will be available.

Chat is busy you may have to try a few times
If the above does not work as described then try another Web Browser..

Doug

acedashdog

It turned up a bit later. Thanks for the help