Speed Camera update not showing — TomTom Community

Speed Camera update not showing

I just renewed my speed cameras, but Connect still shows it as expired it won't download. I've closed (properly) and restarted the software. Order 411463661

Best Answer

  • DougLapDougLap Posts: 7,731
    Superuser
    Accepted Answer
    Hi @acedashdog

    Currently some purchases seem t be taking longer than normal to get added to the appropriate account. If this is not resolved soon then contact Customer Support via Chat and they will manage the situation whilst you are on line with them.

    Try the following:-

    Tap Support at the top of this page
    Sign in Top Right of next Page. (you have to do this)
    When signed in Tap Contact Us bottom right
    Help Box appears and after a few seconds Get in Touch also appears
    Tap Get in Touch
    You are now offered Chat or Email. If Chat is closed it will tell you the hours that it will be available.

    Chat is busy you may have to try a few times
    If the above does not work as described then try another Web Browser..

    Doug

Answers

  • DougLapDougLap Posts: 7,731
    Superuser
    Accepted Answer
    Hi @acedashdog

    Currently some purchases seem t be taking longer than normal to get added to the appropriate account. If this is not resolved soon then contact Customer Support via Chat and they will manage the situation whilst you are on line with them.

    Try the following:-

    Tap Support at the top of this page
    Sign in Top Right of next Page. (you have to do this)
    When signed in Tap Contact Us bottom right
    Help Box appears and after a few seconds Get in Touch also appears
    Tap Get in Touch
    You are now offered Chat or Email. If Chat is closed it will tell you the hours that it will be available.

    Chat is busy you may have to try a few times
    If the above does not work as described then try another Web Browser..

    Doug
  • acedashdogacedashdog Posts: 5 [New Seeker]
    It turned up a bit later. Thanks for the help :)
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