Speed Camera update not showing

acedashdog
acedashdog Registered Users Posts: 5
New Seeker
I just renewed my speed cameras, but Connect still shows it as expired it won't download. I've closed (properly) and restarted the software. Order 411463661

Best Answer

  • DougLap
    DougLap Posts: 9,855
    Superuser
    Answer ✓
    Hi @acedashdog

    Currently some purchases seem t be taking longer than normal to get added to the appropriate account. If this is not resolved soon then contact Customer Support via Chat and they will manage the situation whilst you are on line with them.

    Try the following:-

    Tap Support at the top of this page
    Sign in Top Right of next Page. (you have to do this)
    When signed in Tap Contact Us bottom right
    Help Box appears and after a few seconds Get in Touch also appears
    Tap Get in Touch
    You are now offered Chat or Email. If Chat is closed it will tell you the hours that it will be available.

    Chat is busy you may have to try a few times
    If the above does not work as described then try another Web Browser..

    Doug

Answers

  • DougLap
    DougLap Posts: 9,855
    Superuser
    Answer ✓
    Hi @acedashdog

    Currently some purchases seem t be taking longer than normal to get added to the appropriate account. If this is not resolved soon then contact Customer Support via Chat and they will manage the situation whilst you are on line with them.

    Try the following:-

    Tap Support at the top of this page
    Sign in Top Right of next Page. (you have to do this)
    When signed in Tap Contact Us bottom right
    Help Box appears and after a few seconds Get in Touch also appears
    Tap Get in Touch
    You are now offered Chat or Email. If Chat is closed it will tell you the hours that it will be available.

    Chat is busy you may have to try a few times
    If the above does not work as described then try another Web Browser..

    Doug
  • acedashdog
    acedashdog Registered Users Posts: 5
    New Seeker
    It turned up a bit later. Thanks for the help :)