All my reports disappeared in MapShare Reporter

ThannBanis
Registered Users Posts: 39 
Renowned Wayfarer

Renowned Wayfarer
in Map quality
60+ reports in various stages of being fixed (pending, accepted and fixed) has suddenly disppeared. Anyone else having this issue?
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Best Answers
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Hi @ThannBanis
This has been reported to our team. I will add your account to the ticket.
I will post back once I have an update.
Regards, Vikram0 -
Hello All,
A fix is deployed to our Production site today, the reports with the status 'Accepted' should be visible back to all our users in the 'My Reports' panel.
In some cases, for the reports to show on the account you might have to log out and log in again
Thanks, Vikram3
Answers
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Hi @ThannBanis
This has been reported to our team. I will add your account to the ticket.
I will post back once I have an update.
Regards, Vikram0 -
Hi,
For me it is a same thing. Missing reports, and persistently missing an update on maps and my corrections on highway Miloš Veliki Serbia.
Thanks
Happy user form Serbia.1 -
+1. Same here. About 120 reports disappeared recently. However, when exporting to .csv, they are still there. So they are just not visualized in the MSR tool on the map it seems.1
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I take it this is for the Report A Map Change - if so then I have also seen that some of the reports i made have not been accepted.0
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Hi,
To add to my previous post highway Miloš Veliki is missing lots of speed limits and because of that average speed display.
Thanks.0 -
Same discussion in German Forum, with an answer from TomTom India
https://discussions.tomtom.com/de/discussion/comment/1754003#Comment_17540030 -
Hello All,
A fix is deployed to our Production site today, the reports with the status 'Accepted' should be visible back to all our users in the 'My Reports' panel.
In some cases, for the reports to show on the account you might have to log out and log in again
Thanks, Vikram3 -
Yes, the reports are back again. Thanks1
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Thank you Vikram.
Looks likes everything is back in order1 -
Almost all highway Miloš Veliki is set on 40 km speed limit. I give up. Best regards.0