Navigation is switched off while driving TomTom GO 6000 — TomTom Community

Navigation is switched off while driving TomTom GO 6000

Hi, my TOMTOM 6000 LTS shuts down while driving and restarts in ten minutes. Maybe anyone knows where the problem is.





Mod edit: Machine translated (Lithuanian)

Answers

  • YamFazManYamFazMan Posts: 19,247
    Superusers
    edited April 17
    Hi
    @vidmantas
    Check... Tap 4Dot (.... Menu) --> Setting --> System --> About....
    Scroll down check 'Free Space....

    The early 8GB NAV4 devices... The Maps fitted easily onto the 8GB of on-board Memory, but the Map sizes increases with every update... Now the 8GB limit on-board Memory size on the 8GB NAV4 devices is an unfortunate, but real Catch22 situation....

    For instance the latest NAV4 Full Europe Map size is now around 8.6GB....The device also uses the onboard Memory for the Operating System + 400MB is used for working space and is considered the bare minimum free space for the device to operate....

    @VikramK or @lampard one of the Forum Moderators will pick this up and if required ??? Add a small Map to the Account to get past the 'Catch22' No Maps Found error....

    For More Info & Options See Catch22... https://discussions.tomtom.com/en/discussion/comment/1686043/#Comment_1686043

    Stay Safe... ATB YFM
  • YamFazManYamFazMan Posts: 19,247
    Superusers
    edited April 17
    Hi
    @vidmantas
    Further to my previous post....
    The Previous NAV4 and Latest (NAV5 Wi-Fi) devices are quite power hungry and can go into "Power saving mode" if not supplied with enough power
    Are you using the Tomtom supplied cable and Tomtom supplied Power Adapter
    The Charger Adapter and USB Cable supplied by Tomtom WILL run and charge the device at the same time

    Many 3rd parties Mismatched Charger Adapters won't run and charge the device at the same time
    See... It's not simply a power thing.....
    https://discussions.tomtom.com/en/discussion/comment/1182024/#Comment_1182024
    _____________________________________

    When the device is In use they are designed to be always connected to a power supply
    The Tomtom supplied Power Adapter is rated at 5Volts 1.2Amps
    Even after you have recharged the device externally via a mains' charger, when in use in the vehicle, they will still require being connected to a Tomtom supplied Power Adapter (Or a proven suitable 3rd party Power adapter)
    ______________________________________

    (1)... Do NOT attach them to a dashboard USB port in your vehicle as they normally only supply 500mAmp (0.5Amp) and are for data transfer and not supplying power: See... Note (1) & (2)

    (2)... Using a NONE Tomtom 3rd party underpowered or a mismatched cigarette lighter charger can cause the device to go into Power Saving Mode: See... Note (1)

    (3)... On the Models with a built-in SIM, the reduction of power to the SIM can cause the dropping of the traffic info: Note (3)

    Note (1)... At an (Undisclosed) percentage of battery discharge, the device will try to save its power requirements by dimming the screen and eventually powers off the device... Devices with a built-in SIM Card may also lose Live Traffic services
    Note (2)... A dashboard USB port can also fool a NAV4 Device into entering 'Updating Mode' and display the Connected to your Computer splash screen
    Note (3)... I tried connecting my Tomtom GO 6200 to my Cars USB port, checked the connection status it reports 'Connected over USB' --> 'GPRS (SIM) Disconnected'

    Stay Safe... ATB YFM
  • vidmantasvidmantas Posts: 5 [Apprentice Seeker]
    edited April 19
    I have downloaded an additional card from tomtom ziuresiu maybe it will help.I drive a truck and I have been using tomtom 6000 since 2017.It used to get stuck before, but now it very often gets stuck up to 10-15 minutes.



    Mod edit: Machine translated (Lithuanian)
  • vidmantasvidmantas Posts: 5 [Apprentice Seeker]
    edited April 26
    My TOMTOM professional stops working while driving I tried nothing to help When I buy a new navigator I doubt it or I will buy a TOMTOM because I may be deceived by the sales company again. tomtom





    Mod edit: Machine translated (Lithuanian)
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