Reduce map from Europa to just one country

TaxiM
TaxiM Registered Users Posts: 5
Apprentice Seeker
Hello
I have a Via 52 .
I have a map of all Europe and I would like to reduce it to just une country (Spain).
Is that possible
This navigator are really slowly. Worst than discontinued models. Maybe works better with an smaller map.
thanks

Best Answers

  • VikramK
    VikramK Administrators Posts: 13,801
    Moderator
    edited April 2021 Answer ✓
    Hi @TaxiM

    Welcome to the community!
    I was not able to test it so I am not sure if we have a single map of Spain that will work with the VIA 52.
    My team has activated regional maps that should allow you to download smaller map cuts.

    I think you should be able to download Spain and Portugal, please check for updates in MyDrive Connect.

    Regards, Vikram
  • VikramK
    VikramK Administrators Posts: 13,801
    Moderator
    Answer ✓
    TaxiM wrote: »
    Now I have the same problem with an START 60 (serial number: VE...)
    .


    Could you send me the serial number of your device through a private message, please?

    Thanks, Vikram

Answers

  • YamFazMan
    YamFazMan Posts: 20,820
    Superuser
    edited April 2021
    Hi
    @TaxiM
    Welcome to the site....
    What are the 1st 2 characters of the serial number ??? The two letters define the Tomtom Model.... Does your Via 52 have 8GB on-board memory or 16GB....

    i2osedc7xqse.jpg
    Check... Tap 4Dot (.... Menu) --> Setting --> System --> About....
    Scroll down check 'Free Space....

    The early 8GB NAV4 devices... The Maps fitted easily onto the 8GB of on-board Memory, but the Map sizes increases with every update... Now the 8GB limit on-board Memory size on the 8GB NAV4 devices is an unfortunate, but real Catch22 situation....

    For instance the latest NAV4 Full Europe Map size is now around 8.6GB....The device also uses the onboard Memory for the Operating System + 400MB is used for working space and is considered the bare minimum free space for the device to operate....

    @VikramK or @lampard one of the Forum Moderators will pick this up and if required ??? Add a small Map to the Account to get past the 'Catch22' No Maps Found error....

    For More Info & Options See Catch22... https://discussions.tomtom.com/en/discussion/comment/1686043/#Comment_1686043

    Stay Safe... ATB YFM
  • TaxiM
    TaxiM Registered Users Posts: 5
    Apprentice Seeker
    hello YamFazMan
    the 1st 2 characters are: EM
    free space: 1.41Gb

    i dont know why, when i type an address it search all arround europe, and it takes a long time compared to the discontinued models.
    I think that if it search only in spain will be much more fasted.

    Anyway, I can say that all taxi drivers in my city feels really disapointed with that modern models of tomtom.
    the old ones are much more better.
    thanks
  • DJSheridan
    DJSheridan Registered Users Posts: 128
    Sovereign Trailblazer
    Hi @TaxiM
    When you connect to My Drive Connect you should be able to go into the Europe Map you have and make it smaller (IE in the sub menu of you map it allows you to select which part of the map you want - you should be able to select Spain I would assume or even just Western Europe, etc.).
    Then when you update you will see your used memory will have got smaller...
  • VikramK
    VikramK Administrators Posts: 13,801
    Moderator
    edited April 2021 Answer ✓
    Hi @TaxiM

    Welcome to the community!
    I was not able to test it so I am not sure if we have a single map of Spain that will work with the VIA 52.
    My team has activated regional maps that should allow you to download smaller map cuts.

    I think you should be able to download Spain and Portugal, please check for updates in MyDrive Connect.

    Regards, Vikram
  • TaxiM
    TaxiM Registered Users Posts: 5
    Apprentice Seeker
    VikramK wrote: »
    Hi @TaxiM

    Welcome to the community!
    I was not able to test it so I am not sure if we have a single map of Spain that will work with the VIA 52 but my team has activated regional maps that should allow you to download smaller map cuts.

    I think you should be able to download Spain and Portugal, please check for updates in MyDrive Connect.

    Regards, Vikram

    Thank you very much. I will check it.
  • TaxiM
    TaxiM Registered Users Posts: 5
    Apprentice Seeker
    VikramK wrote: »
    Hi @TaxiM

    Welcome to the community!
    I was not able to test it so I am not sure if we have a single map of Spain that will work with the VIA 52.
    My team has activated regional maps that should allow you to download smaller map cuts.

    I think you should be able to download Spain and Portugal, please check for updates in MyDrive Connect.

    Regards, Vikram

    Thanks for your suport. It works fine.
    Now I have the same problem with an START 60 (serial number: VE...)
    Thanks in advance.
  • VikramK
    VikramK Administrators Posts: 13,801
    Moderator
    Answer ✓
    TaxiM wrote: »
    Now I have the same problem with an START 60 (serial number: VE...)
    .


    Could you send me the serial number of your device through a private message, please?

    Thanks, Vikram

  • TaxiM
    TaxiM Registered Users Posts: 5
    Apprentice Seeker
    VikramK wrote: »
    TaxiM wrote: »
    Now I have the same problem with an START 60 (serial number: VE...)
    .


    Could you send me the serial number of your device through a private message, please?

    Thanks, Vikram

    Great! It works much more better than with a large map.

    Now,
    if you accept a suggestion:
    In older versions of tomtom, when searching for a city, those that had been previously entered would appear on the first screen. This was very useful for professional use, it was faster and more efficient than now.
    Now, each time you have to retype the destination city.
    It is extra work and time consuming for use in a taxi.

    Another point against the new versions is that you cannot edit the turn restrictions or the direction of the street.
    Many times, professionals have different traffic restrictions than normal cars.
    In the old tomtoms, this manual edition of the maps was possible.