TomTOm GO Wifi Restarting problem! — TomTom Community

TomTOm GO Wifi Restarting problem!

HenKikHenKik Posts: 3 [Apprentice Seeker]
I have a TomTom Go and navigation does not start. I tried dozens of deep restarts as instructed here , but it doesn't work. What should I do? The serial number is:S/N: ZAxxxxxxxx64

Mod edit: Please don't post private or personal information on a public forum. Thanks!


  • YamFazManYamFazMan Posts: 20,068
    edited April 15
    Welcome to the site....
    ZA = TomTom GO 6200 Wi-Fi 16GB....
    Have you tried a Soft/Drum roll restart on the device ??? This restarts the devices Operating System afresh

    Charge the device for at least 2Hrs….
    (Preferably using something like a Smartphone Charger using the Tomtom USB lead)
    OR have the device plugged into a power supply while the device is restarting
    Press and hold the on/off button until you hear a drum-roll sound then release the on/off button.
    You won’t lose anything; it’s just like rebooting your PC
    I use a Soft/drum-roll start after any upgrade large or small.
    It’s also useful to keep in mind for sorting out most minor niggles....

    Stay safe... ATB YFM
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