installation rider 550 TomTom

Impie Registered Users Posts: 1
New Seeker
edited April 2021 in RIDER
Dear, we bought a rider last week but have a few questions about this:
1. where can I find the activation code? Is this on the box below the serial number?
2. when I enter that code I get the message that "our servers are currently busy" and I have 3 options switch log on, upload log, again ==) already tried 3 days but nothing helps
3. We are not connected to traffic

Mod edit: Machine translated (Dutch)


  • VikramK
    VikramK Administrators Posts: 14,283
    Hi @Impie
    Welcome to the community!
    You don't need an activation code for the RIDER. It comes with embedded services(world map updates, Traffic and speed cameras) for the lifetime of the device.

    For the server busy error, have you tried a clean reinstallation of MyDrive Connect?

    Regards, Vikram