My Samsung S5 has connected perfectly for several years to my TomTom Via 52 providing real time traffic updates via Bluetooth and a tethered internet connectio. But the TomTom Essentials I have purchased as an improved product will not connect in traffic info mode. I have followed all the instructions I can find several times but with no success. Oddly the Bluetooth screen on my phone shows two GO Essentials devices as being available to connect, one with an earpiece icon and a second with a tablet icon. The earpiece icon device will connect but the tablet one will not which sounds as though that is close to the problem. I need advice before I take the new product back to the shop! Very diasppointed that something that use to work really well no longer seems to, especially since the basic TomTom device is much improved.
Any help much appreciated.