Why has my free speed camera update expired?

Kevsik

One free speed camera update is part of Tom Tom Start 20 package.

I have not used the update yet so why has this service been deleted?

Thank you.

YamFazMan

Hi
@Kevsik
Welcome to the site...
There has been a change in the Speed cam subscriptions... The Tomtom subscriptions now 'Auto Renew' by default... See T&C's

Note... If your subscription has expired you will NOT get any Speed cam warning on the device, even the old database is still installed on the device....

See T&C's 4.2 Subscriptions, renewals and Free Trials...
Here... https://www.tomtom.com/en_gb/legal/terms-and-conditions/#4YourAccountandyoursubscriptions

Tomtom Speed Cam FAQ….
See... https://help.tomtom.com/hc/en-gb/articles/360015806999
_________________________
_________________________

Contacting Tomtom Support….
Due to COVID-19 the phone service has been suspended
For Tomtom Support Email or Chat lines...
(Monday to Friday Normal Office Hours)

The way of contacting Customer Services has changed

(1)... A couple of Tips if you need to Contact Tomtom Support....
Here... https://discussions.tomtom.com/en/discussion/comment/1714844/#Comment_1714844
_________________________

(2)... Tomtom FAQ … How to Contact Tomtom Support....
Here… https://help.tomtom.com/hc/en-gb/articles/360015568919-How-to-contact-TomTom-support

Stay Safe... ATB YFM

YamFazMan

Hi
@Kevsik
Welcome to the site...
There has been a change in the Speed cam subscriptions... The Tomtom subscriptions now 'Auto Renew' by default... See T&C's

Note... If your subscription has expired you will NOT get any Speed cam warning on the device, even the old database is still installed on the device....

See T&C's 4.2 Subscriptions, renewals and Free Trials...
Here... https://www.tomtom.com/en_gb/legal/terms-and-conditions/#4YourAccountandyoursubscriptions

Tomtom Speed Cam FAQ….
See... https://help.tomtom.com/hc/en-gb/articles/360015806999
_________________________
_________________________

Contacting Tomtom Support….
Due to COVID-19 the phone service has been suspended
For Tomtom Support Email or Chat lines...
(Monday to Friday Normal Office Hours)

The way of contacting Customer Services has changed

(1)... A couple of Tips if you need to Contact Tomtom Support....
Here... https://discussions.tomtom.com/en/discussion/comment/1714844/#Comment_1714844
_________________________

(2)... Tomtom FAQ … How to Contact Tomtom Support....
Here… https://help.tomtom.com/hc/en-gb/articles/360015568919-How-to-contact-TomTom-support

Stay Safe... ATB YFM