My new email address is not recognized on the GO 6000 device — TomTom Community

My new email address is not recognized on the GO 6000 device

I had to change my email address, and it was entered in my MyDrive account. OKAY. But the old email address is still active in the GO 6000 device. Question: How do I get the new address saved on the device? Thank you

Mod edit: Machine translated from French!

Best Answer

  • DougLapDougLap Posts: 7,703
    Superuser
    Accepted Answer
    Hi @gernys

    Tap menu
    Tap Settings
    Tap System
    Tap Reset Device.

    You now have to set the unit up as you did when first out of the box and so can input your new email address. The map and operating software versions of the map will not be affected by this action.

    Doug

Answers

  • DougLapDougLap Posts: 7,703
    Superuser
    Accepted Answer
    Hi @gernys

    Tap menu
    Tap Settings
    Tap System
    Tap Reset Device.

    You now have to set the unit up as you did when first out of the box and so can input your new email address. The map and operating software versions of the map will not be affected by this action.

    Doug
  • gernysgernys Posts: 2 [New Seeker]
    Thank you Doug, a) for your very quick response; And b) for the quality and the clarity of your answer.
    Changes were been done as explained. It works very fine.
    Have a nice Day,
    GN
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