GPRS disconnected / can't use Traffic recently — TomTom Community

GPRS disconnected / can't use Traffic recently

Hello,

I miss the traffic infos for about 2 month. I can't find the reason, why it disappeared. GPRS is disconnected. Hope I don't need to buy a new one.

Cheers
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Comments

  • DougLapDougLap Posts: 7,731
    Superuser
    Hi @RSchiller

    The mobile sim in your device works on the 2g system and that has been turned Off in a Switzerland so it cannot connect to the TT servers.

    Doug
  • RSchillerRSchiller Posts: 4 [New Seeker]
    What am I supposed to do now?
  • RSchillerRSchiller Posts: 4 [New Seeker]
    Can this be fixed some how. Can I connect to the new system?
  • YamFazManYamFazMan Posts: 19,253
    Superusers
    edited April 10
    Hi
    @RSchiller
    Welcome to the site....
    Maybe... Check out the TMC Traffic Receiver....
    The GO 5000 is listed as being compatible....
    See... https://www.tomtom.com/en_gb/navigation/accessories/chargers-cables/traffic-receiver/

    Stay Safe... ATB YFM
  • RSchillerRSchiller Posts: 4 [New Seeker]
    Thanks a lot. This could be a solution. But, since this device is quite old, other problem will occur soon as well. I doubt if this investment is worth it.

    And, it seems like the Traffic Receiver can't be shipped to Switzerland. The product disappeared when I confirmed my country. It is only visible for GB.

    But thanks a lot. It is a relief to know the reason for the problem.
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