Apps fails to restore purchase
I have just renewed by subscription through Google Play. The money was taken from my account for a year's subscription. The app however continues to prompt me to pay again for my subscription.
The email address on my TomTom account is different to that on my Gmail account that is tied to my subscription. Is this the cause? If so, I'm unsure of how to resolve as using the "Forgotton Password" with my gmail account fails as the account doesn't exist.
I've been going round in circles for a day and I'm very close to just getting a refund and moving to an app that works.
Can anyone tell me why this app is failing?