Renault Scenic TomTom Carminat

Si191
Registered Users Posts: 6 
Apprentice Traveler

Apprentice Traveler
I have just bought a Renault Scenic for my daughter & the TomTom isnt working correctly. I have a message saying 'you cannot use this map on this device: United_Kingdom_and_Republic_of_Ireland-479.
I tried to update the SD card with HOME but its taking ages to open on my PC, so i managed to copy all files. Ive then used another SD card & copied all info onto it. Ive deleted the Loopdir folder & inserted into the card port in the car for activation, then ive tried to update the card on HOME but i still get the error message as above.
Any ideas?
I tried to update the SD card with HOME but its taking ages to open on my PC, so i managed to copy all files. Ive then used another SD card & copied all info onto it. Ive deleted the Loopdir folder & inserted into the card port in the car for activation, then ive tried to update the card on HOME but i still get the error message as above.
Any ideas?
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Best Answers
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Jim
Thanks for your assistance, ive copied all back-up files to the re-formatted SD card & it seems to have worked this time. Ive managed to remove the old maps & installed the new download ones. Now i need to post to my daughter to try in the car. Thanks again for everyone's help.
Simon1
Answers
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Hi guys, any update on this as my daughter is picking the car up this morning & I would love to have it sorted ready in time.
Cheers
Simon0 -
Doug thanks for letting me know. Will it just be a case of updating the card via HOME, or will it have to go through the activation process in the car again? as my daughter lives 250 miles away.
Simon0 -
Hi @Si191
I think this is likely to be the sort of reply you will get once he has activated the map.
https://discussions.tomtom.com/en/discussion/comment/1734609/#Comment_1734609
He may have to ask you for some more information regarding the unit so he can identify it and sort it.
Doug0 -
Thats great, thanks Doug.
Simon0 -
Lampard
Thanks for your reply. I'm trying to remove the current map from my SD card in HOME, but when I tick the box, the 'remove items from device' tab doesn't highlight. Am I doing something wrong? See attached.
Simon
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Jim
Thanks for your assistance, ive copied all back-up files to the re-formatted SD card & it seems to have worked this time. Ive managed to remove the old maps & installed the new download ones. Now i need to post to my daughter to try in the car. Thanks again for everyone's help.
Simon1