Customer service not answering e-mails
Best Answer
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VikramK Posts: 11,388
Moderator
Hi @Decimus
Welcome to the community!
I had a quick look at your contact history and I see the customer service responded to your email on the 1st of April.
The payment for the transaction was not processed and so the order was not completed.
If you find any deductions from your account please inform our customer service. They might need some further information to investigate.
Thank you, Vikram0
Answers
Welcome to the community!
I had a quick look at your contact history and I see the customer service responded to your email on the 1st of April.
The payment for the transaction was not processed and so the order was not completed.
If you find any deductions from your account please inform our customer service. They might need some further information to investigate.
Thank you, Vikram