My rider 550 has no display jut backlight. Can't turn it off — TomTom Community

My rider 550 has no display jut backlight. Can't turn it off

T3ddyd0g_T3ddyd0g_ Posts: 4 [New Seeker]
No display


  • YamFazManYamFazMan Posts: 19,664
    Welcome to the site....
    Have you tried a Soft/Drum roll restart on the device ??? This restarts the devices Operating System afresh

    Charge the device for at least 2Hrs….
    (Preferably using something like a Smartphone Charger using the Tomtom USB lead)
    OR have the device plugged into a power supply while the device is restarting
    Press and hold the on/off button until you hear a drum-roll sound then release the on/off button.
    You won’t lose anything; it’s just like rebooting your PC
    I use a Soft/drum-roll start after any upgrade large or small.
    It’s also useful to keep in mind for sorting out most minor niggles....

    Stay Safe... ATB YFM
  • T3ddyd0g_T3ddyd0g_ Posts: 4 [New Seeker]
    it was already charging in the car when the display went black, came back on after a few seconds. When removed from car display went off (with backlight) and I can get no reaction when pressing button. Either briefly or holding down for 12 seconds. Help?
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