WHY CANT I UPDATE MY LIFETIME MAPS?
WOLFMAMMA65
Registered Users Posts: 1 
Apprentice Seeker
Apprentice Seeker
I have a GO 500. I thought it came with lifetime maps, I have never had to pay for map updates before. When I sign in to update my map it shows: US, Canada and Mexico Map - Lifetime Map - ACTIVE Update Available but if I click HOW TO INSTALL it goes to a 404 page not found. If I go to My Products it shows my device but the UPDATE button is red not green. I know I have an old map because the map on my device is from 2018. How do I get it to update a new map to my device?
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Answers
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Hi
@WOLFMAMMA65
Welcome to the site....
Tomtom FAQ... How to install maps and updates with MyDrive Connect....
Here... https://help.tomtom.com/hc/en-gb/articles/360013960039-How-to-install-maps-and-updates-with-MyDrive-Connect....
Stay Safe... ATB YFM1
