Runner 2 Watch is not recognized anymore, no connection and sync possible
It's been since July 2019 that I am unable to sync my activites from my Runner 2 watch, neither on pc nor on my Android App. Everytime I plug it on my PC, TomTom Sports Connect shows an error message stating "we could not connect your watch". The program has been downloaded and reinstalled this week with no improvement.
On my phone the watch appears in my bluetooth devices and the app detects the watch but the synchronization banner runs seemingly forever without doing anything. I cannot change or see anything on the watch from the Android App either.
I ran thru the faq's and tried a hard reset but since neither the app or the program can recognize the watch every attempts failed.
What would you suggest me to try? I'm ok to loose my past activities as long as I'm able to sync the new ones.