Renault Carminat Remote issues - replacement? — TomTom Community

Renault Carminat Remote issues - replacement?

Davidkenn17Davidkenn17 Posts: 2 [Apprentice Seeker]
Hi, after changing my batteries, the remote is now not working (no lights and not being recognised). I have used a few different sets of batteries to test and no luck.

Any idea how to check if the remote is dead?

If it is dead, are there any other options for purchasing a new one? eg. does the remote from the tomtom go work on the device or do I have to spend £77 at renault?

Comments

  • VikramKVikramK Posts: 12,186 Moderator
    Hi @Davidkenn17
    Welcome to the community! At TomTom we support questions about software, navigation and maps.
    Questons about the hardware including the remote would be better handled by car dealer.

    Thanks, Vikram
  • FrustratedofBristol1FrustratedofBristol1 Posts: 4 [Apprentice Traveler]
    Carminat remote is Bluetooth and compatible (although not 100%) with the bluetooth remote from X20, X30, X40 and X50 TomTom range.

    You used to be able to buy them from TomTom, but they no longer have them.

    BEWARE of Ebay suppliers. They are very similar to the wireless (not bluetooth) remote for GO700 and GO910 which will not work with Carminat.

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  • Davidkenn17Davidkenn17 Posts: 2 [Apprentice Seeker]
    Thanks for this, luckily I managed to take mine apart and there was some corrosion on the connections so I just rubbed with a bit of vinegar to clean it off and now it works a treat!
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