TomTom HOME map

Tappendaali
Registered Users Posts: 8 
Apprentice Traveler

Apprentice Traveler
Hi.
I just bought one year map update (Europe) for NB1 navigator. I updated it to SD card. Update was successful, but car device did not found any maps. I reinstalled map according this guide: https://help.tomtom.com/hc/fi/articles/360013961459-Kartan-lataaminen-uudelleen-TomTom-HOME-
The map is still not found. Now I'm without map.
So what can I do?
I just bought one year map update (Europe) for NB1 navigator. I updated it to SD card. Update was successful, but car device did not found any maps. I reinstalled map according this guide: https://help.tomtom.com/hc/fi/articles/360013961459-Kartan-lataaminen-uudelleen-TomTom-HOME-
The map is still not found. Now I'm without map.
So what can I do?
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Hi @Tappendaali
The map is still active on your account, so it should work after installation.
Could you try the troubleshooting steps in the sequence below-
Note: If the content in the image above is not clear, just right-click and open in a new tab/window.
Regards, Vikram0