TomTom HOME map

Tappendaali Registered Users Posts: 8
Apprentice Traveler
edited April 2021 in Built in car navigation
I just bought one year map update (Europe) for NB1 navigator. I updated it to SD card. Update was successful, but car device did not found any maps. I reinstalled map according this guide:
The map is still not found. Now I'm without map.

So what can I do?


  • DougLap
    DougLap Posts: 9,817
    Hi @Tappendaali

    Let us see if @VikramK can authorise your map. Look back here later.

  • VikramK
    VikramK Administrators Posts: 13,706
    Hi @Tappendaali
    The map is still active on your account, so it should work after installation.

    Could you try the troubleshooting steps in the sequence below-


    Note: If the content in the image above is not clear, just right-click and open in a new tab/window.

    Regards, Vikram