MyDrive Connect - Outage

how upload Traffic on my Tracker 6000?

Sylwester1979
Sylwester1979 Registered Users Posts: 3
Apprentice Seeker
edited April 2021 in Devices using MyDrive Connect
Hello
question no.1:

on April 2nd I bought tom tom traffic but it is not showing on my MY Drive in the updates tab.
How can I update the traffic I have already purchased on my device?

Tom Tom Trucker 6000

Answers

  • YamFazMan
    YamFazMan Posts: 20,797
    Superuser
    edited April 2021
    Hi
    @Sylwester1979
    Welcome to the site....
    The restrictions as a result of the COVID-19, Social Distancing and people working from home, are probably delaying the Activation of Accounts and the Allocation of Maps & Services to Account’/Devices....
    @VikramK or @lampard the Forum Moderators should pick this and check/correct your Tomtom Account status.... But don't forget the Easter Break ???

    Stay Safe... ATB YFM
  • VikramK
    VikramK Administrators Posts: 13,745
    Moderator
    Hi @Sylwester1979
    TomTom Traffic is an over the air service. So you keep getting real-time traffic and delay information on the go.
    The service shows an active on your TomTom account but it's not downloadable.

    Regards, Vikram

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