My device not conected το ΤΟΜΤΟΜ ΗΟΜΕ
I have the device 620.
I am using Windows 10
I'm having trouble connecting to TOM TOM HOME. (ver 18.104.22.168)
Displays this message ... THERE IS NO CONNECTED DEVICE.
I followed the following steps.
-I tried to change the connection to the usb ports of the pc
- I closed the firewall
- I closed the anti-virus
I want to back up the device and I can not.
I also want to tell you that I have 110 favorite places on my device, and that I have planned paths.
If I reset the device, it will create a huge problem for me at work.
Thank you for your help.