Unable to login - password reset doesn't help — TomTom Community

RIDER

Unable to login - password reset doesn't help

PeterDG_23PeterDG_23 Posts: 2 [New Seeker]
edited April 2 in RIDER
Hi all,

I've reset my password which generated and email and I was able to renew my password. However, when trying to login with that same password, it failed.

Tried to reset my password up to 3 times but even after a successful password rest, unable to login...

Answers

  • YamFazManYamFazMan Posts: 18,996
    Superusers
    Hi
    @PeterDG_23
    Welcome to the site....
    Which of the Tomtom 'Rider Models' do you own ???

    Stay safe... ATB YFM
  • PeterDG_23PeterDG_23 Posts: 2 [New Seeker]
    Model 4GD00, however, the issue is mainly getting logged into the TomTom account. Despite several password reset it states either the email or password is incorrect (although the email is correct since the password reset is done via that email and I cannot create a new account with the said email).
  • Mark_D79Mark_D79 Posts: 1 [New Seeker]
    I'm also unable to login to my TomTom account
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