Hello, Please could you help me with error code 10 on my go live 1005. Working last month it now cannot connect but I have until september left on my live subscription. I have done factory reset but I cannot connect to check to see that my
[email protected] and password is correct. . Thank you
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Comments
Error code 10 is probably related to a SIM issue. Please get in touch with our customer service to review the status and advise accordingly.
Helpful link- https://help.tomtom.com/hc/en-gb/articles/360015568919/
Regards, VIkram
Superuser
Try the following:-
Tap Support at the top of this page
Sign in Top Right of next Page. (you have to do this)
When signed in Tap Contact Us bottom right
Help Box appears and after a few seconds Get in Touch also appears
Tap Get in Touch
You are now offered Chat or Email. If Chat is closed it will tell you the hours that it will be available.
Chat is busy you may have to try a few times.
If the above does not work exactly as described try another Web Browser
Doug