Golfer 1 watch not storing rounds on watch — TomTom Community

Golfer 1 watch not storing rounds on watch

sadssandifordsadssandiford Posts: 8 [Apprentice Seeker]
I've just updated my golfer 1 watch and now after 18 holes of golf the watch isn't storing the scorecard! When I look it just says "complete your 1st round and it will be stored here" but nothing is being stored

Answers

  • Warren_Churms1959Warren_Churms1959 Posts: 1 [New Seeker]
    I am having exactly the same problem. Restored to factory settings overnight but doesn't seem to have solved the problem.
  • JürgenJürgen Posts: 6,011
    Community Manager
    A factory reset would be the only thing I could imagine to fix this but as @Warren_Churms1959 writes, it doesn't.
  • JimBoroJimBoro Posts: 3 [New Seeker]
    I've reset twice now and during the update to courses the update fails with the message that there are problems with the courses on my watch and so doesn't finish updating. The screen on the watch seems to think it is still in Rest mode. Very frustrating.
    Any ideas?
    Thanks
  • JimBoroJimBoro Posts: 3 [New Seeker]
    If there is a technical issue or Garmin have stopped supporting this model they need to say so, otherwise message the community to state there is a problem & they are working on it.
  • tfarabaughtfarabaugh Posts: 16,618
    Superusers
    JimBoro wrote: »
    If there is a technical issue or Garmin have stopped supporting this model they need to say so, otherwise message the community to state there is a problem & they are working on it.

    I think you mean TomTom, not Garmin and TT Sports went out of business over 3 years ago and stopped all development at that time (and the Golfer 1 was already discontinued by then). All TT Sports products are now obsolete and are dead products and will not be updated again. If your watch fails to work it is time to invest in a new watch from an active brand.
  • JimBoroJimBoro Posts: 3 [New Seeker]
    3rd Attempt of reset and updating & SUCCESS - system is telling me the golf watch is updated. Playing tomorrow so lets see if it actually works.
  • sadssandifordsadssandiford Posts: 8 [Apprentice Seeker]
    I've got 2 golfer 1 watches and both were factory reset and successfully updated! Both are not storing the scorecards. I wonder if it's to do with the "Watch Full" fault, in the way of fixing it by not letting the watch store anything. The rumour is that the courses take up too much space and they've gained some by using scorecard storage area!
  • tfarabaughtfarabaugh Posts: 16,618
    Superusers
    I've got 2 golfer 1 watches and both were factory reset and successfully updated! Both are not storing the scorecards. I wonder if it's to do with the "Watch Full" fault, in the way of fixing it by not letting the watch store anything. The rumour is that the courses take up too much space and they've gained some by using scorecard storage area!

    Can you try deleting some courses you don't use and see if that stores up some activity space? Are the rounds being loaded into the app and MySports and just don't show on the watch or are they not being saved at all?
  • sadssandifordsadssandiford Posts: 8 [Apprentice Seeker]
    No, with the courses it's everything, you can't pick n choose! Also not getting any scorecards on the watch, the app or Mysports!
  • RogerFWRogerFW Posts: 2 [Apprentice Traveler]
    My watch hadn't been used since Jan 3rd when we went into lock-down. When golf restarted on Monday 29th I updated my watch. After the round I tried to review the round and all I got was the "complete your 1st round and it will be stored here" message. I was able to sync my watch with the Sports Connect App and Sync & review rounds on my Phone. I reset the watch & now I can't sync my scores with my computer or phone!!.

    I don't think the problem will be solved as it would appear that Tom Tom went out of business 3 years ago, which I was not aware of in Dec 2018 when I purchased the watch. Had I known, I would probably have bought a different make.

    I will delete all of my stored rounds and carry out a factory reset but I feel that it is unlikely that it will solve the problem.
  • tfarabaughtfarabaugh Posts: 16,618
    Superusers
    RogerFW wrote: »
    My watch hadn't been used since Jan 3rd when we went into lock-down. When golf restarted on Monday 29th I updated my watch. After the round I tried to review the round and all I got was the "complete your 1st round and it will be stored here" message. I was able to sync my watch with the Sports Connect App and Sync & review rounds on my Phone. I reset the watch & now I can't sync my scores with my computer or phone!!.

    I don't think the problem will be solved as it would appear that Tom Tom went out of business 3 years ago, which I was not aware of in Dec 2018 when I purchased the watch. Had I known, I would probably have bought a different make.

    I will delete all of my stored rounds and carry out a factory reset but I feel that it is unlikely that it will solve the problem.

    You are correct, it will not likely be fixed.
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