Picture on device — TomTom Community

Picture on device

Suddenly a picture on a computer and the device has appeared on my screen. I cannot get past this. Can anyone help. My device is just out of warranty!

Answers

  • VikramKVikramK Posts: 12,711 Moderator
    Hi @yorkletts
    Welcome to the community! Did you try a soft reset?


    If already tried then I would suggest doing a recovery mode-



    Regards, Vikram
  • skull66skull66 Posts: 52 [Renowned Wayfarer]
    Hi @VikramK
    I have tried both methods, with method 2 no matter what I do I never see the spinning wheel, my device (go6200) just goes straight to the pc and gps device display screen, if I connect it to the pc it starts to update but the white line only goes halfway on the second screen when the blue map is displayed. Then it starts the whole process again, I sometimes here interference on my computer that mobiles can cause.
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