Well, that's probably the worst web experience for years
Firstly speed camera's, which I understand is a subscription service. Charged me £0.99 twice, but I wasn't that bothered about 99p.
Then traffic stopped working, suggesting it had expired. I'm fairly sure traffic was supposed to be included? but if not whatever, I'm used to surprise charges so I went to the website, added live services and paid with PayPal.
The process wasn't that painful except perhaps for content duplication and layout errors, asked for login to PayPal, said it was complete, but 6250 says no. Checked "Subscriptions" and it says payment type HPP, Status Failed.
So I did it again, this time taking care to enter everything correctly, again payment failed. Then I tried a third time, this time, this time with VISA, and that said Payment Failed.
On to the bank website, plenty of funds so not that, and there was a pending transaction to tomtom, and guess what, yes 2 payments to PayPal, logging into payday, two successful payments to Tomtom.
I sent an email to [email protected] - nothing.
I tried "Contact us", just takes you round and round, outputs garbage and won't connect to an actual person. There's no phone number to call, so this is my last shot.
It's a shame really, I used to have a tomtom a decade ago and it was great, but now it all seems to have gone down hill. I'm not really sure if I'm going to keep this 6250 or just return it and get something else, but I DEFIANTLY want my duplicate payments refunded.