No alternative (faster) route chosen
Using TomTom out of the idea that a paid sub performs above the free services.
Past friday I drove home from work, with the app (and 4G) enabled. Coming close to a traffic jam (a usual one, at a tunnel-entry), TomTom did show me the red indicator and the added time. But it did not choose the available free lane, but chose to get in line and stay in the jam.
I then manually (humanly) chose for the parrallel free lanes and flew past. Giving me a net gain of 15min.
How is this not choosing for the fastest route possible?
(when the initial route was set to ‘fastest’).
Best regards and eager to learn,