Hi This is regarding order 41xxxxxx69, I have purchased on 28-3-2021 a MAP of Australia 1 year subscription plus 6 months bonus for$94.95 and have paid by credit card and my online banking reflects the charge yet my tom-tom account does not reflect the purchase even on the next day , it is only visible under orders with the status "NEW" and payment status "Created". A friend of mine ordered the same product and could access it minutes later.
The device it was meant to go on was GO 1005 LIVE S/N: SAxxxxxxx33
I have purchased this product before and it was available immediately with no problems.
Please investigate this matter
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