cannot update maps

zzrrtt30
zzrrtt30 Registered Users Posts: 1
New Seeker
edited December 2021 in Devices using MyDrive Connect
I own a Model 4EN52 Z1230 with SN beginning 'BQ' . I can't seem to be able to get a map update. Is it still upgrading?
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Answers

  • VikramK
    VikramK Administrators Posts: 13,815
    Moderator
    Hi @zzrrtt30

    Welcome to the community!
    Could you send me the serial number of your device through a private message, please?

    Thanks, Vikram
  • anto-rita
    anto-rita Registered Users Posts: 2
    New Seeker
    edited April 29
    Hello: Europe map update on Start 25 is done at 75% then error ''sorry some elements could not be updated"
    I reinstalled My Dryve connect and even tried on 1 other PC, the problem persists