Why has the previous excellent reliability of my sat nav recently replced become so unrelaible.

Allan1949
Registered Users Posts: 3 
Apprentice Seeker

Apprentice Seeker
I regularly update it on the website, the screen interface remains "insensitive" and it still fails to recognize the GPS postal codes or directs me to the wrong destination. The customer services seem to be unavailable even for on line exchanges other than chat bots. Are there better suppliers than Tom Tom?
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Answers
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Hi
@Allan1949
Welcome to the site
Which Tomtom device do you own ??? From you profile 'Tomtom GO'
There are many Tomtom GO Models ??? If you are not sure....
What are the 1st 2 characters of the serial number ??? The two letters define the Tomtom Model....
Stay Safe... ATB YFM
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The model no ends in 00
The other no is XT5497. C027070 -
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One series of numbers are hidden away.
one i can read is XT549?
C0270?0