Why has the previous excellent reliability of my sat nav recently replced become so unrelaible.

Allan1949
Allan1949 Registered Users Posts: 3
Apprentice Seeker
edited March 2021 in Travel lounge
I regularly update it on the website, the screen interface remains "insensitive" and it still fails to recognize the GPS postal codes or directs me to the wrong destination. The customer services seem to be unavailable even for on line exchanges other than chat bots. Are there better suppliers than Tom Tom?

Answers

  • YamFazMan
    YamFazMan Posts: 20,835
     Superuser
    Hi
    @Allan1949
    Welcome to the site
    Which Tomtom device do you own ??? From you profile 'Tomtom GO'
    There are many Tomtom GO Models ??? If you are not sure....
    What are the 1st 2 characters of the serial number ??? The two letters define the Tomtom Model....

    Stay Safe... ATB YFM
  • Allan1949
    Allan1949 Registered Users Posts: 3
    Apprentice Seeker
    The model no ends in 00
    The other no is XT5497. C02707
  • YamFazMan
    YamFazMan Posts: 20,835
     Superuser
    Hi
    @Allan1949

    The FIRST 2 characters of the serial number ???

    ATB YFM
  • Allan1949
    Allan1949 Registered Users Posts: 3
    Apprentice Seeker
    One series of numbers are hidden away.
    one i can read is XT549?
    C0270?