IANPAS Registered Users Posts: 1
Apprentice Seeker
Anyone pay for speed camera alerts on Tomtom Rider 550? isn't it free?
as here it is a £2.99 a month direct debit :/


  • YamFazMan
    YamFazMan Posts: 20,832
    edited March 2021
    Welcome to the site...
    Rider 550 Premium Pack
    Discover your next adventure
    Discover the world's best riding routes
    Updates via Wi-Fi®
    Incl. European Map Updates
    Traffic and Speed Camera Alerts
    Car mounting kit, anti-theft solution and protective carry case

    Tomtom Speed Cam FAQ….
    How do I cancel my ongoing service subscription?
    See... https://help.tomtom.com/hc/en-gb/articles/360015806999

    Contacting Tomtom Support….
    Due to COVID-19 the phone service has been suspended
    For Tomtom Support Email or Chat lines...
    (Monday to Friday Normal Office Hours)

    The way of contacting Customer Services has changed

    (1)... A couple of Tips when Contacting Tomtom Support....
    Here... https://discussions.tomtom.com/en/discussion/comment/1714844/#Comment_1714844

    (2)... Tomtom FAQ … How to Contact Tomtom Support....
    Here… https://help.tomtom.com/hc/en-gb/articles/360015568919-How-to-contact-TomTom-support

    Stay Safe... ATB YFM
  • DougLap
    DougLap Posts: 9,870
    Hi @IANPAS

    @VikramK should pick this up and sort out the settings for your unit on the TT servers if necessary.

    Look back here later.

  • VikramK
    VikramK Administrators Posts: 13,815
    Hi @IANPAS
    Welcome to the community!
    You already have speed cameras update subscriptions for the lifetime of your RIDER device.
    Please follow the step on the link 'YamFazMan' provided to cancel ongoing subscriptions.

    For clarification about charges and refunds, it's best to contact our customer service team.

    Regards, Vikram
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