TomTom Rider 550 brightness problem
Good, for a few days I have noticed with my TomTom it has less brightness, you can increase the brightness in settings but it is still not as before. I have reset it but it remains the same. The TomTom has 2 - 3 years, is it normal for it to fade in brightness over time?
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Answers
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Hi
@12elotro
Welcome to the site....
The Previous NAV4 and Latest (NAV5 Wi-Fi) devices are quite power hungry and can go into "Power saving mode" if not supplied with enough power
Are you using the Tomtom supplied cable and Tomtom supplied Power Adapter
The Charger Adapter and USB Cable supplied by Tomtom WILL run and charge the device at the same time
Many 3rd parties Mismatched Charger Adapters won't run and charge the device at the same time
See... It's not simply a power thing.....
https://discussions.tomtom.com/en/discussion/comment/1182024/#Comment_1182024
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When the device is In use they are designed to be always connected to a power supply
The Tomtom supplied Power Adapter is rated at 5Volts 1.2Amps
Even after you have recharged the device externally via a mains' charger, when in use in the vehicle, they will still require being connected to a Tomtom supplied Power Adapter (Or a proven suitable 3rd party Power adapter)
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(1)... Do NOT attach them to a dashboard USB port in your vehicle as they normally only supply 500mAmp (0.5Amp) and are for data transfer and not supplying power: See... Note (1) & (2)
(2)... Using a NONE Tomtom 3rd party underpowered or a mismatched cigarette lighter charger can cause the device to go into Power Saving Mode: See... Note (1)
(3)... On the Models with a built-in SIM, the reduction of power to the SIM can cause the dropping of the traffic info: Note (3)
Note (1)... At an (Undisclosed) percentage of battery discharge, the device will try to save its power requirements by dimming the screen and eventually powers off the device... Devices with a built-in SIM Card may also lose Live Traffic services
Note (2)... A dashboard USB port can also fool a NAV4 Device into entering 'Updating Mode' and display the Connected to your Computer splash screen
Note (3)... I tried connecting my Tomtom GO 6200 to my Cars USB port, checked the connection status it reports 'Connected over USB' --> 'GPRS (SIM) Disconnected'
Stay safe... ATB YFM
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Hi Again...
@12elotro
OR... Have you accidentally set the Automatic switching of Day/Night Map colours to off ???
There is also an anomaly in the Day/Night switching, where if you change the setting during the hours of darkness to off, the switching to Daytime Map colours never happens....
During the Daytime hours the Night colours are OFF
Therefore, the Icon is slashed through
Tap the 4Dot (.... Menu) --> Day/Night Icon screen bottom right
Main Day/Night auto settings menu....
Tap the 4Dot (.... Menu) --> Settings --> Appearance --> Display... Switch to night colours when dark (Default ON)
For further Info see... https://discussions.tomtom.com/en/discussion/comment/1131453/#Comment_1131453
Stay Safe... ATB YFM0 -
I am using the original TomTom charger that is connected to a 10 amp outlet that is not the problem ...
I understand that you tell me that when it is night I activate "Switch to night colours when dark (Default ON)" And to check if the TomTom already looks good when it is day, is that correct?0 -
https://discussions.tomtom.com/en/discussion/comment/1131453/#Comment_1131453
that link does not work0 -
Hi
@12elotro
Works OK for me using the Firefox browser....https://discussions.tomtom.com/en/discussion/comment/1131453/#Comment_1131453
That link does not work
ATB YFM0 -
Hi
@12elotro
Check the voltage on the pins of the Mount, should be around 5.5 Volts.....I am using the original TomTom charger that is connected to a 10 amp outlet that is not the problem...
You are connected to a 12volt supply ???
In the past someone was connecting the Rider Mount the to a 5volt USB port....
Have you checked the ground/earthing point of the Rider 400 Mount for a high resistance joint ??? A high resistance ground/earthing point can give the same symptoms....
A User on the Rider Forum had used a ground/earthing point on the front forks of the motorcycle and the resistance/poor connection through the headstock bearing was causing the low charging rate....
When the user ran the ground/earth wire directly back to the battery it fixed the problem....
I found that turning off the switching to Night Colours during the hours of darkness.... By Tapping the 4Dot(.... Menu) -->Setting --> Display --> 'Switch to night when dark'... Then indeed, the device starts up the next day/morning displaying the Night screen...I understand that you tell me that when it is night I activate "Switch to night colours when dark (Default ON)" And to check if the TomTom already looks good when it is day, is that correct?
It's obvious really... if you turn off Day/Night screen switching when the Night screen is showing it's not going to later switch to the Day screen because Day/Night screen switching has been turned off....
Stay Safe... ATB YFM0
