Tom tom 6200 HGV traffic service

BobtheSparky
BobtheSparky Registered Users Posts: 6
Apprentice Traveler
edited December 2021 in Devices using Wi-Fi®
Brand new 6200 HGV sat nav traffic will not work. Little car icon is greyed out. Have tried soft and hard resets but still not working, all upgrades have been installed to no avail. Menu/settings/system/about system that speed camera and traffic are activated but when traffic is clicked on I'm told that tom tom traffic services are temporarily unavailable however the speed camera update gives me the details of the subscription and the expiry date.

Best Answers

  • VikramK
    VikramK Administrators Posts: 13,802
    Moderator
    Answer ✓
    Hi @BobtheSparky

    Welcome to the community!

    I have asked my team to fix the services for your TomTom, please do a soft reset and check if the service is working when you drive on a planned route.



    Regards, Vikram
  • BobtheSparky
    BobtheSparky Registered Users Posts: 6
    Apprentice Traveler
    Answer ✓
    Thank you ever so much @Vikram, it is working 100% now. Your help is appreciated.

Answers

  • DougLap
    DougLap Posts: 9,857
    Superuser
    Hi @BobtheSparky

    Let us see what @VikramK has to say after he has checked the settings for your unit on the TT servers. Look back here later.

    Doug
  • VikramK
    VikramK Administrators Posts: 13,802
    Moderator
    Answer ✓
    Hi @BobtheSparky

    Welcome to the community!

    I have asked my team to fix the services for your TomTom, please do a soft reset and check if the service is working when you drive on a planned route.



    Regards, Vikram
  • BobtheSparky
    BobtheSparky Registered Users Posts: 6
    Apprentice Traveler
    Answer ✓
    Thank you ever so much @Vikram, it is working 100% now. Your help is appreciated.