Camera subscription valid but not on device

Oscar2011
Oscar2011 Registered Users Posts: 4
Apprentice Seeker
Hi - I have a VIA 135 which I updated the maps last week and also my camera subscription but came to use it yesterday and the cameras are showing on my account as active til 2022 but not uploading to my device also ALL previous cameras have also disappeared !!! I have tried uninstalling and installing and even done a soft reset - obviously can'y get in touch with TomTom so need some urgent help and how to sort this out as need to use it soon - any and all help is appreciated - thanks Judy

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  • Oscar2011
    Oscar2011 Registered Users Posts: 4
    Apprentice Seeker
    Sorry if this is in the wrong place or category but I am not very good with forums etc so please bear with me - thanks