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I am Subscribed to the live the service but my internal Sim card is not working. I have tried contact tom tom but there is no phone number and the e-mail link is not possible. How can i get this sorted ASAP
I have this problem every morning as I start work, set my device up and turn it on while being loaded, 30 mins later still no live service connected. I have to set off on my journey then restart the device to get it to connect
Answers
Welcome to the community!
Have you tried the troubleshooting steps advised in the video below-
Over the phone support has been discontinued but we are available via LIVE Chat and you can also send an email.
Helpful link-
https://help.tomtom.com/hc/en-gb/articles/360015568919/
Regards
Vikram