TomTom Trucker- Subscribed to the live the service but my internal Sim card is not working — TomTom Community

TomTom Trucker- Subscribed to the live the service but my internal Sim card is not working

I am Subscribed to the live the service but my internal Sim card is not working. I have tried contact tom tom but there is no phone number and the e-mail link is not possible. How can i get this sorted ASAP

Answers

  • VikramKVikramK Posts: 12,678 Moderator
    Hi @bad123_
    Welcome to the community!
    Have you tried the troubleshooting steps advised in the video below-


    Over the phone support has been discontinued but we are available via LIVE Chat and you can also send an email.

    Helpful link-
    https://help.tomtom.com/hc/en-gb/articles/360015568919/

    Regards
    Vikram
  • MrTDMrTD Posts: 69 [Prominent Wayfarer]
    I have this problem every morning as I start work, set my device up and turn it on while being loaded, 30 mins later still no live service connected. I have to set off on my journey then restart the device to get it to connect
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