i deleted the sd card of my Carminat TomTom

minebat

I deleted by mistake the content of the SD card of my Carminat TomTom LIVE IBxxxxxxxx09. I already "initialized" the SD card on my car but when I connect it to Tom Tom Home I don't find any maps installed. Could you please assist me? Thank you very much for your precious support.





Mod edit: Please don't post private or personal information on a public forum. Thanks!

DougLap

Hi @minebat

Let us see if @VikramK an activate map for you when he is back on the forum tomorrow. Look back here to see what he has to say.

Doug

VikramK

Hi @minebat
Welcome to the community!
A map has been activated on your account. If you connect the device to a computer and check for updates in TomTom HOME the new maps should be offered as a download.

Thanks, Vikram

DougLap

Hi @minebat

Let us see if @VikramK an activate map for you when he is back on the forum tomorrow. Look back here to see what he has to say.

Doug

minebat

Dear Doug,

Thank you very much for your reply and precious support.

I hope that @VikramK could help me.

Best regards,

Bat

VikramK

Hi @minebat
Welcome to the community!
A map has been activated on your account. If you connect the device to a computer and check for updates in TomTom HOME the new maps should be offered as a download.

Thanks, Vikram

minebat

Dear @VikramK ,

Thank you very much for your precious support: you fixed the problem!

Best regards,

Bat