bluetooth

cbrfireblade

Hi all
would anyone know the answer to a problem.
When i puchased my rider 550 a few weeks ago and paired my galaxy J5 android phone no problems the device worked fine. Now my phone is saying tomtom rider 550 connected as input device but the device is saying bluetooth paired devices galaxy j5 not connected. I have tried with bluetooth tethering switched on and off but says the same.
Any ideas guys.
thanks.

cbrfireblade

one thing i forgot to mention if i log into mydrive on my phone the mydrive app says device is not in range but the device and my phone are about 2 inches apart.

ChildoftheJago

I am getting this too with my iPhone SE, but I also have 2 TomTom devices showing in my bluetooth pairing screen. Any ideas anyone?