I have purchased maps but I can not find where to download to sd card

Teo67

VikramK

Hi @Teo67
Welcome to the community!
The support for the R-Link devices is provided by the car dealer.
Below is a helpful link that should get you started-

https://www.renault.co.uk/renault-connect/r-link-map-updates.html

Regards, Vikram

VikramK

Hi @Teo67
Yes, please. Just get in touch with our customer service to raise a refund request.

Helpful link- https://help.tomtom.com/hc/en-gb/articles/360015568919/

Thanks, Vikram

VikramK

Hi @Teo67
Welcome to the community!
The support for the R-Link devices is provided by the car dealer.
Below is a helpful link that should get you started-

https://www.renault.co.uk/renault-connect/r-link-map-updates.html

Regards, Vikram

Teo67

I purchased from tomtom ,I have order number, invoice , no maps to download ,if I should of went through R- link to purchase map instead ,should I ask for refund ???

VikramK

Hi @Teo67
Yes, please. Just get in touch with our customer service to raise a refund request.

Helpful link- https://help.tomtom.com/hc/en-gb/articles/360015568919/

Thanks, Vikram