Go Supreme traffic connection? — TomTom Community

Go Supreme traffic connection?

doctormstein1doctormstein1 Posts: 138 [Renowned Trailblazer]
On my go supreme unit, my tom tom connects to traffic and my drive in my house when planning a trip but when I go outside and start to go to my destination, my unit disconnects from traffic and my drive. Does anyone have any answers thanks

Answers

  • DougLapDougLap Posts: 8,220
    Superuser
    Hi @doctormstein1

    Have you connected your Go Supreme to your phone via Bluetooth and if so what model phone are you using.

    Doug.
  • doctormstein1doctormstein1 Posts: 138 [Renowned Trailblazer]
    Yes my Samsung S8+ phone is connected via bluetooth














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  • LochfrassLochfrass Posts: 15,366
    Superusers
    You must allow Bluetooth tethering on your Phone for the go Supreme or use the MyDrive App
  • doctormstein1doctormstein1 Posts: 138 [Renowned Trailblazer]
    My cell says it is connected by bluetooth to my tom tom. Is there another thing I need to do?
  • LochfrassLochfrass Posts: 15,366
    Superusers
    edited March 17
    On my phone i have under Settings/Connections/Mobile Hotspot and Tethering bluetooth tethering enabled.

    On the Satnav tap on Menu/Settings/Bluetooth/(your Phone) and make sure that the switch "Data to Traffic and other services" is enabled.
    Pair the Phone out of Wifi Range, because Wifi has priority.
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